Last updated: January 2026 SSL Secured Complete in Bengali

Bajioo Privacy Policy — How Your Information Is Collected & Protected

Your privacy is our top priority at Bajioo. This Privacy Policy explains in plain language what information we collect, why we collect it, and how we keep your data safe — no hidden terms.

Document Version
v3.1 — 2026
Effective from: 1 January 2026
Join Safely

Encryption protection

All your data is protected with 256-bit SSL encryption — as secure as your bank.

Data Never Sold

Bajioo will never sell or rent your personal information to third parties.

Your control

You can view, correct, or request deletion of your data at any time.

Minimal Collection

Only the information necessary to provide our services is collected — nothing more.

This Privacy Policy January 1, 2026 Effective from. Continued use of Bajioo constitutes your acceptance of this policy.

01Introduction

Bajioo ("we", "us") is a trusted online betting and gaming platform. We believe your personal information belongs to you. This Privacy Policy ("Policy") explains how Bajioo collects, uses, stores, and protects your data.

This Policy applies to Bajioo's website, mobile application, and all associated services. By using our services, you are considered to have read and accepted this Privacy Policy.

Bajioo complies with international data protection standards. Your information is never sold or exchanged with third parties.

02What information we collect

Bajioo collects only the information necessary to provide its services. The types of data we collect are described below:

Data Type Example Collection Point
Identity-Related Name, date of birth, nationality At registration
Contact information Phone number, email address At registration
Identity Verification Documents NID, passport scan During the KYC process
Financial Information Mobile Banking Number Payment Processing Time
Transaction history Deposits, withdrawals, bets Automatically
Device & Technology IP address, browser, OS Each session
Usage-Related Page visits, time spent Automatically

We never collect additional information without your consent. Bajioo does not store full payment card numbers or PINs — these go directly to the payment processor.

03Purpose of data collection

Bajioo uses your information only for specific, legitimate purposes. Your data may be used for the following reasons:

  • Account management: To verify registration, confirm logins, and maintain account security.
  • Service Delivery: For betting, casino games, and payment processing.
  • KYC verification: To verify age and identity in accordance with international regulations.
  • Fraud prevention: To detect unusual activity and keep your account secure.
  • Customer Support: To promptly resolve your questions and complaints.
  • Personalized Experience: To offer promotions and recommendations tailored to your preferences.
  • Legal obligations: To meet the requirements of applicable laws and regulatory authorities.
  • Responsible Gaming: To identify excessive gaming patterns and provide timely support.

Your data is never shared with third parties for marketing purposes. Bajioo will only send you promotional emails or SMS for its own communications with your explicit consent.

04Data Storage & Protection

Bajioo uses industry-leading security technology to keep your information protected. Our security framework includes:

  • TLS/SSL Encryption: All communications on the website and app are secured with 256-bit encryption.
  • Encrypted database: All stored data is kept in an encrypted format.
  • Two-Factor Authentication (2FA): Optional but recommended for login security.
  • Access Control: Only authorized personnel can access limited data on a need-to-know basis.
  • Regular Security Audits: Regular third-party penetration testing is conducted.
  • Data Backup: Regular backups and disaster recovery plans are maintained.

Your data is retained for a minimum of five years in accordance with regulatory guidelines. Any unnecessary data is securely deleted after your account is closed.

05Data Sharing

Bajioo operates on a strict principle — your data is never sold or rented. However, limited information may be shared in certain specific circumstances:

  • Payment Processors: Only the financial information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Identity Verification Services: Documents may be shared with approved verification agencies as part of the KYC process.
  • Law enforcement: Upon a court order or written request from a legitimate authority.
  • Regulatory Authority: Information required in response to valid requests from licensing authorities.
  • Corporate changes: In the event of a company merger or acquisition, the new entity will be required to comply with this Privacy Policy.

Outside of the cases above, Bajioo does not share your information with any third party. Sharing data for marketing or advertising purposes is strictly prohibited.

06Cookies & Tracking

The Bajioo website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: To keep your login session active and ensure security. These cannot be disabled.
  • Functional cookies: To remember your language preference and settings.
  • Analytics cookies: To understand which parts of the site are used most, based entirely on anonymous data.
  • Marketing Cookies: With your consent only, to show you relevant promotions.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

07Your Rights

You have full control over your data. Bajioo upholds the following rights:

Right to Access

The right to know what information we hold about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data, unless retention is required by law.

Right to Restrict Processing

The right to request that we restrict the use of your data for specific purposes.

Right to Portability

The right to download your data in a portable format.

Right to Object to Marketing

The right to opt out of marketing communications at any time.

To exercise these rights support@bajioo.com. We typically respond within 30 business days.

08Children's Privacy

Bajioo's services are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

If we become aware that personal data of a minor has been collected inadvertently, we will immediately delete that data and close the account. If you believe we hold information about a child, please contact us at support@bajioo.com.

09Third-party services

Bajioo's platform may integrate certain third-party services, such as live chat software or analytics tools. These services are governed by their own privacy policies.

  • Bajioo works only with trusted, security-compliant third-party partners.
  • Information shared with third parties is subject to contractual confidentiality agreements.
  • External payment gateways operate under their own security standards.
  • Bajioo is not liable for privacy breaches by third parties, but will take prompt action upon becoming aware of any such incident.

10Policy updates

Bajioo may update this Privacy Policy from time to time. Revisions may be made due to changes in law or in our services.

For significant changes, we will notify you in advance via email or an in-platform notification. The date of any update will always be shown at the top of this page.

Continued use of the platform after a policy update will be considered acceptance of the revised terms. We recommend reviewing this page after each update.

11Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: support@bajioo.com
  • Live chat: Available directly on the Bajioo website and app.
  • Help Center: Help Center page Detailed guidelines are available.
  • Response Time: Usually within 24–48 hours.

We welcome communication in Bengali and are always ready to help resolve any privacy-related concerns you may have.

Why Your Data Is Safe with Bajioo

We protect your privacy on two fronts — technology and policy.

Encrypted Database

All stored data is protected with industry-standard encryption, ensuring it remains unreadable even in the event of a breach.

Limited access policy

Each staff member can only access the information they need to perform their role, in line with our least-privilege policy.

Regular Audits

Independent security experts regularly audit our systems and identify vulnerabilities.

Your data is safe — get started now

Your privacy is protected at Bajioo. Open an account safely and enjoy a world-class betting experience.

⚠️ 18+ · Play Responsibly · Your information is completely secure

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